Frequently Asked Questions
Who can use the facility?
Members, lesson students, and approved guests with reservations
Do I need golf experience to participate?
Not at all! Everyone has to start from somewhere, and our goal is to ensure you can enjoy aspects of golf, whether it’s to practice, play 8 or 18 holes, or just to have fun!
What simulator software do you use?
We use Golfzon WAVE, which combines a radar based launch monitor with an infrared putting technology. The simulator software includes 125+ courses you can play on or a range session you can practice on.
Are children allowed?
Yes, children are allowed as long as they are accompanied by an adult.
Do I need a membership?
No. Anyone can book a lesson or a one-time simulator session. Memberships simply provide discounted pricing and additional benefits!
Where are you located?
We operate as a private, reservation-only indoor golf studio in the North Raleigh/RTP area. Once your reservation is confirmed, we’ll send you detailed directions and arrival instructions.
I’ve never played golf before. Can I still take lessons?
Absolutely! Many of our students are beginners and/or start off as a beginner. We create lessons based on your experience level and help you build confidence from day one.
What happens during my first lesson?
We’ll discuss your goals, evaluate your current swing, collect data using our technology, and develop a game plan to help you improve.
How long is a lesson?
Most lessons are one hour, but we may offer shorter lessons (~45 minutes) depending on your skill level/age.
Can I schedule recurring lessons?
Absolutely. Many students choose weekly or bi-weekly lessons to maintain consistent improvement.
Can I practice without taking a lesson?
Yes. Members receive simulator access as part of their membership, and non-members may reserve practice sessions based on availability.
Can I play famous golf courses on the simulator?
Yes! The simulator includes access to a variety of world-renowned golf courses.
See the list of courses here.
How much simulator time should I book?
Most golfers find one hour is plenty for practice, while groups often prefer longer reservations.
Can more than one person use the simulator during a reservation?
Yes! Depending on your membership type, you may bring guests. Guest fees may apply.
What are the benefits of becoming a member?
Members enjoy simulator practice access, discounted lesson pricing, priority scheduling, and other exclusive benefits.
Click here to view our membership types and general benefits.
Can my family share a membership?
Yes. We have a family membership catered to household members as outlined in the Membership Agreement.
Can I cancel my membership anytime?
It depends! Our Practice Lite membership is designed to be non-committal, similar to a punch card pass that would last the month. This “membership type” is non-refundable.
Our other memberships require a 3-month commitment. You can cancel anytime, but if you cancel before your 3-month commitment is complete, we’ll charge an early termination fee equal to one month’s membership dues.
Do unused visits roll over to the next month?
No. Monthly visits reset at the beginning of each billing cycle.
Can I bring a guest?
Yes. Members may bring guests, subject to availability and applicable guest fees.
Does my guest need to sign a waiver?
Yes. Members may bring guests, subject to availability and applicable guest fees.
Where is the guest waiver form?
For Members: The guest waiver form is provided when you book a tee time and select the option in the membership booking platform that you will be bringing along a guest.
For Non-Members: If you are visiting for the first time, we will provide this waiver form to you prior to your tee time.
Do I need to bring my own golf clubs?
We recommend bringing your own clubs, but feel free to email us when booking a tee time if you need a loaner clubs as we may have some available.
What should I wear?
Athletic clothing, work clothes, casual clothes, and clean shoes work great. We want you to be comfortable!
Is your studio climate controlled?
Yes! Our indoor facility is air-conditioned, so you can practice comfortably and not worry about the excessive NC heat.
Is parking available?
Yes. Parking instructions are included with your booking confirmation.
Do you have refreshments?
Yes! Complimentary coffee, beverages (non-alcoholic), and water are available during your visit.
How do I book a lesson or simulator session?
Please reach out to thegreenandgrindpga@gmail.com.
What is your cancellation policy?
Appointments canceled with sufficient notice may be rescheduled.
If you are a non-member, late cancellations (less than 24 hours in advance) or no-shows is not refundable.
What happens if I'm late?
We’ll do our best to accommodate you, but appointments still end at their scheduled time so we can remain on schedule for other guests.
Do I have to sign a waiver?
Yes. Every participant must complete a waiver before using the facility.
Can children use the simulator?
Yes. Minors are welcome but must have a parent or legal guardian complete the required waiver and remain responsible for them during the visit.
Is the golf simulator safe?
Yes. Our simulator is designed to be safe when used properly. We ask all guests to follow facility rules at all times.
How much do lessons cost?
Current lesson pricing is available on our Memberships page.
Are there any hidden fees?
No. Any applicable guest fees or optional services are clearly disclosed before you book a tee time.
If paying via Venmo, we do charge an additional 1.9% + $0.10 to the prices listed due to Venmo policies. Paying via cash/check eliminates this additional fee.